Master Carpet (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us.

Information We Collect

We may collect the following information when you contact us or request a quote:

• Name
• Phone number
• Email address
• Property address
• Information about your flooring project
• Any information you choose to provide in your messages

We may also collect limited technical information such as your IP address, browser type, and website usage through cookies or analytics tools.

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Provide estimates and pricing
• Schedule appointments and installations
• Communicate about your project
• Improve our website and customer service
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. These technologies may collect anonymous information about website usage.

Advertising

We may use advertising platforms such as Meta (Facebook and Instagram) and Google to promote our services. These platforms may use cookies or similar technologies to measure advertising performance and show relevant advertisements.

Information Sharing

We may share your information only when necessary with trusted service providers who help us operate our business, such as website hosting, email services, scheduling tools, or payment processors. These providers are required to protect your information.

We may also disclose information if required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is completely secure, we work to safeguard the information you provide.

Your Choices

You may contact us at any time to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information where applicable
• Ask questions about how your information is handled

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Master Carpet

Email: mastercarpetinc@gmail.com

Phone: (519) – 619 – 1987